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MANAGED IT SERVICES

Managed Services We Offer

Our staff dedicates ourselves to managing your IT Infrastructure so you can focus on being productive for your clients.  Below is a list of services that we offer to our clients.  Also see our portfolio >>

COVID-19

Work-from-Home Services

With businesses needing to work from home, we are able to setup the infrastructure for your staff to safely keep their day-to-day duties going from the comfort of their home as if they were still in the office. Whether it’s just setting up a VPN for them to remote access work resources or setting up a cloud infrastructure, we can recommend and implement the best solution for your company so there is no further delay in doing the business that pays your bills.

Consultations for Your Technology Needs

Not sure what type of technology you need for your company?  Not a problem.  We will help you find the right solution to match your company’s needs.  If your company is in the medical profession, we keep your technology HIPPA compliant.

Workstation Management & User Support

We keep your workstation computers running and provide support to your company’s users whenever they run into a problem.  Whether it’s problems sending emails, finding files, accessing network drives, or a computer that just won’t work; we ensure the problem gets fixed quickly.  Our services can be performed both on-site and remotely.  We also offer the option to place a technician on-site for regular day-to-day maintenance if your company requires constant break/fix support.

Server Management/Monitoring/

Maintenance/Backups

Servers are a crucial part of network operations today.  They control and store pretty much everything important on a network.  Our network engineers monitor the health of your servers, ensure they are operating properly, fix problems when they occur, and ensure your data is protected and backed-up.  Don’t have a server, but need one?  Our sales team can ensure you get the right server solution for your company.  We offer both on-premise and cloud-based solutions

Network Troubleshooting/Installations/Revamps/Cutovers

Connectivity and a working, functional, organized network is important to have.  When a network is in disarray, lots of failures can occur.  Our team of engineers ensures that your network is organized, and functioning properly.  We also fix problems when they occur to ensure downtime is kept to a minimum.  We manage and install both wired and wireless networks.  (Please note, if you need network cabling run in your office, a site-survey will be required in order to devise a quote).

Wifi Setup/Troubleshooting/

Guest Wi-Fi

Businesses these days are more productive and have happier customers when they have a working Wi-Fi network with guest Wi-Fi.  We have the resources to set your business up with a multi-access point Wi-Fi network, troubleshoot your existing Wi-Fi network, and even setup a guest Wi-Fi network.  We handle the installation of the network, setup, and can even manage it on the backend regularly.

Network Device Support

and Management

Every company needs to print and scan, and sometimes send faxes.  We ensure your printers, scanners, and faxes are working properly, stay online, and stay functioning.  When one of these devices malfunction, our team ensures the problem is fixed in a timely, and reliable manner.

Some companies need their networks segregated for various reasons, where a group of computers or devices should not communicate with others. This can be done by configuring network devices such as switches and firewalls to separate the network traffic using a system called “VLANs”. This is something our team can engineer for your company.

End-Point Security & Network Security

(Anti-Virus & Firewalls)

Cyber attacks can cripple a business in seconds.  All it takes is an action as simple as opening a ZIP file attached to an email, or a bad firewall configuration, and a normal day at the office can come to an abrupt halt.  We ensure that does not happen.  With the latest in managed firewalls, and end-point security (anti-virus), you can rest assured your company is protected from such a disaster.  We also keep your network security within HIPPA compliance if your company is in the medical profession.

VoIP Service, Internet Service,

and Installation

Every business needs a reliable way to communicate.  Whether it’s a phone call or an email, communication is everything to a business.  We are partnered with over 500 VoIP (Internet Telephone) and Internet providers to ensure you can get the right service your company needs.  Why buy through us?  We can ensure your network is setup for the service, and perform any necessary steps to make sure you can start using such service as quickly and efficiently as possible.  We also offer SIP Trunking, on-premise and cloud PBX solutions.  With some providers, when you purchase 10 or more seats, we offer

FREE INSTALLATION! 

Web Design & SEO

Clients can find you easier if you have a website that is optimized for good rankings on Google.  Our web designers and SEO specialists can help ensure your company has a website and not a billboard in the middle of the Sahara Desert.

Computer Office Work

Monthly Maintenance

  1. You have a company at the ready for fast response when a problem occurs

  2. You have people familiar with your equipment when they come in

  3. They make sure they are available during the hours that your business may need them

  4. You get priority service when something goes wrong.

Ready to Let Us Handle Your Technology?

We Want You to Focus on Your Work and Let us Handle the Technology Aspect

Let’s face it, you want to focus on your clients, and not your technology problems.  That’s where we come in.  Let us develop a plan for taking care of your technology needs.

Every business has different needs.  All of our service contracts are strategically customized to what your company needs.  Let us develop the right proposal for your company and its budget.  We offer flexible billing terms from a flat monthly rates to installment plans to ensure you get service as soon as your company needs it.

part time or full time IT staffing services

ACSP Computers offers the on-site IT Staffing solutions your company needs to stay running. From full-time to part time (OR Mix and Match), our services start with dedicated on-site technicians and include backup technicians as well.

IT Staffing Services

Our Work From Home Service

With businesses needing to work from home, we are able to setup the infrastructure for your staff to safely keep their day-to-day duties going from the comfort of their home as if they were still in the office. Whether it’s just setting up a VPN for them to remote access work resources or setting up a cloud infrastructure, we can recommend and implement the best solution for your company so there is no further delay in doing the business that pays your bills.

Our team is ready to engineer and implement these solutions as quickly as your business may need such services implemented.

work from home service
remote support services

Remote Support

ACSP Computers offers remote support to our clients.  If you are in need of a remote support session, please call (484) 638-6584 to submit the request.  Once you have accepted our terms of service, the technician will provide you with a code to begin the remote support session.  Our remote support sessions are powered by ConnectWise Control (formerly ScreenConnect).  By clicking on the image below, you accept the terms of service for remote support. (Terms of service will be stated in your MSP contract from ACSP Computers, LLC)

ACSP Computers provides unattended access to MSP clients for SERVERS ONLY.  We do not publicly provide a URL for downloading the unattended software due to recent changes to our privacy policy.  If you are an MSP client of ACSP Computers, an ACSP Field Technician will install the unattended software on your server the moment the MSP contract begins.

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Office Hours of Operation

Monday - Friday: 9AM - 6PM

Service Hours of Operation

Service hours may vary depending on

the needs of your company

QUICK LINKS

LOCATION

ACSP Computers HQ

8 Mill Road

Myerstown, PA 17067

ACSP Computers NYC

WeWork

1460 Broadway

New York, NY 10036

ACSP Computers 

Philadelphia

1900 Market Street

Philadelphia, PA 19013

PHONE

EMAIL

OFFICE HOURS

Monday-Friday: 9AM-6PM

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